Privacy Policy

Last updated 8 September 2026

This policy explains what Wave Networks (Pty) Ltd ("Wave Networks", "we", "us") collects and how we use it across our public website at wavenetworks.co.za and our internal media portal (the password-protected client galleries at wavenetworks.co.za/portal/…).

Public website

Browsing our marketing site does not require an account. Our hosting provider collects standard technical logs and aggregate visitor analytics (such as page views, referring pages, device type, and approximate location) to keep the site running and understand how it's used — we do not sell this data or use it for third-party advertising. If you email us using an address on this site, we use that information only to respond to you.

Media portal

The media portal is an internal tool we use to share files with our own clients. It is not open for public sign-up. We store:

Admin accounts — the email address and (hashed, never plaintext) credentials of Wave Networks staff who manage the portal.
Client and share-link records — a client's name, the Drive folder(s) an admin has mapped to them, and a password-hashed share link used to grant that client access.
Access logs — a lightweight audit trail of share-link views, downloads, and login attempts. IP addresses in this trail are cryptographically hashed before storage; we never store them in plain text.
Google Drive connection — one Wave-Networks-controlled Google account can be connected so admins can map its Drive folders to clients. We request read-only Drive access, store the connection token encrypted at rest, and never access any Drive content beyond what's needed to serve a mapped folder to its intended client.

How we use this information

Solely to operate the portal: authenticating admins and clients, serving the right files to the right share link, and maintaining a security audit trail. We do not sell or share this information with third parties, other than the infrastructure providers (hosting, database, and Google Drive) needed to run the service itself.

Data retention & your rights

Client and share-link records are kept for as long as needed to provide the service, and removed on request. Revoked or expired share links stop granting access immediately, though their audit-trail entries are retained for security purposes. To request access to, correction of, or deletion of information we hold about you, contact us using the details below.

Contact us

Questions about this policy or your data can be sent to hello@wavenetworks.co.za.